The short answer: Found (Found Health, Inc.) is a real weight-care membership: named affiliated medical groups prescribe compounded semaglutide or tirzepatide, brand-name GLP-1s, or non-GLP-1 pills. Cash plans with compounded semaglutide included cost $289 every 4 weeks ($179 the first time), or $169 on a 12-month plan paid upfront; brand-name plans are a $149 membership plus the drug, per Found's pages on Oct 18, 2026. Reviews: 4.2/5 on Trustpilot (766 reviews) and an A+ from the BBB, accredited. Compounded GLP-1s are not FDA-approved.
How much does Found cost?
| Option | Price | Billing |
|---|---|---|
| Compounded semaglutide plan, cash (medication included) | $179 first 4 weeks, then $289; $249 on 3 months, $219 on 6, $169 on 12 | Every 28 days; longer plans paid upfront |
| Compounded tirzepatide plan, cash (medication included) | $219 first 4 weeks, then $359; $309 on 3 months, $289 on 6, $239 on 12 | Every 28 days; longer plans paid upfront |
| Same compounded plans with insurance (covers visits) | Semaglutide $99–$199, tirzepatide $179–$289, by plan length; visit copays may apply | Every 28 days |
| Brand-name GLP-1 plan (membership only) | $149 cash ($99 on 12 months); $89 with insurance ($49 on 12 months) | Medication billed separately |
| Brand-name medication | Wegovy and Zepbound from $650/mo on its pricing page; Foundayo from about $149/mo | Paid to the pharmacy, or through insurance |
Found bills every 4 weeks (a 28-day cycle), and its 12-month plans cover 48 weeks. Its pricing page says "Compounded medications are included in the cost of both insurance and cash-pay plans" while brand-name drugs are "billed separately." Insurance plans are not available in California or on government plans. Prices from Found's pricing page and offer terms, checked Oct 18, 2026.
Found all-in cost
| Medication | Month 1, all in | Each month after | First 12 months |
|---|---|---|---|
| Compounded semaglutide plan (cash) | $179 | $289 | $3,358 |
| Compounded tirzepatide plan (cash) | $219 | $359 | $4,168 |
At the starting price shown above; later plan or dose changes can change it. Totals are our arithmetic (the published monthly price) from the prices above. Each "month" here is one 4-week charge; a calendar year holds 13, so month-to-month totals are $3,647 and $4,527. The 12-month plans paid upfront total $2,028 and $2,868 for 48 weeks.
Is Found legit?
- Company: Found Health, Inc. Its terms name the affiliated medical groups that provide care, including Pippen Health, Cloud Health Medical Group and Openloop Healthcare Partners.
- Medication: Its pricing page lists compounded semaglutide and tirzepatide, brand-name GLP-1s (Wegovy, Zepbound, Foundayo and others) and non-GLP-1 pills. Found says it uses 503A-licensed compounding pharmacies but does not name them.
- LegitScript: Found's footer links to LegitScript's lookup for joinfound.com; check the current status there.
- Trustpilot: 4.2/5 from 766 reviews: 71% five-star, 18% one-star. Found invites customers to review.
- BBB: A+ rating, BBB-accredited since April 2024, with 76 complaints in three years.
Legit: a company with named medical groups, an A+ BBB rating and accreditation. The catch is the price structure: compounded plans include the drug, brand-name plans do not, and most one-star reviews are about charges and refunds.
Found complaints and praise: 100 recent Trustpilot reviews
On Oct 18, 2026 we read Found's 100 most recent Trustpilot reviews (posted Mar 21 to Oct 17, 2026): 10 rated 1★ and 89 rated 4–5★. Found's overall Trustpilot score that day was 4.2 from 766 reviews.
| What reviewers complain about | Share of the 10 reviews rated 1–2★ |
|---|---|
| Unexpected or repeat charges, including after cancelling “then charged me when they said it was cancelled” 1★ review, May 12, 2026 | 60% (6 of 10) |
| Support hard to reach or unhelpful “If your account gets froze you are BLOCKED from customer service!” 1★ review, Sep 22, 2026 | 50% (5 of 10) |
| Refund refused or not received “Refusing to cancel or refund.” 1★ review, Apr 24, 2026 | 50% (5 of 10) |
| Price or coverage different from expected “of course the specific medicine I wanted was more expensive” 1★ review, May 19, 2026 | 30% (3 of 10) |
| Hard to cancel, or medication not delivered | 20% (2 of 10) |
With only 10 low-star reviews in the sample, we also read the 20 latest 1–2★ reviews (Jan 15 to Sep 22, 2026): charges for no service or after cancelling came to 55% (11 of 20), refunds refused 45% (9 of 20) and support hard to reach 40% (8 of 20).
| What reviewers praise | Share of the 89 reviews rated 4–5★ |
|---|---|
| Responsive, attentive clinicians “My communication with my doctor has been outstanding.” 5★ review, Jul 22, 2026 | 44% (39 of 89) |
| Support team, coaching and community “The app has great support and easy connections with other on a health journey.” 5★ review, Sep 1, 2026 | 35% (31 of 89) |
| Easy signup and app “Quick and easy in the comfort of my own home.” 5★ review, May 16, 2026 | 21% (19 of 89) |
Caveats: Many five-star reviews carry Trustpilot's "Invited" label, while every one-star review was unprompted. The profile gets few reviews (133 in the past year), so the sample reaches back to March. One reader coded the themes, and a review can carry several, so shares add up to more than 100%. These are reviewers' accounts, not verified facts.
How to cancel Found
- Contact Found support at support@joinfound.com, the address on its help center, to cancel or pause.
- Do it at least 48 hours before your renewal date, as Found recommends. Renewal payments are non-refundable.
- A trial or promotional plan converts to monthly billing unless you cancel before it ends. Keep the written confirmation.
Per Found's offer terms, the membership is refunded only if you cancel within 3 days of purchase or before your first medical consultation. Medications and lab kits are non-refundable once dispensed or shipped.
Found vs alternatives
| Provider | Type | Published price | Billing | Link |
|---|---|---|---|---|
| Found | Compounded (not FDA-approved) or brand-name plans | Compounded semaglutide plan $289 per 4 weeks ($169 on 12 months), drug included; brand plans $149 + drug | Every 4 weeks, or prepaid | Found site |
| Ro | Brand-name, FDA-approved (Wegovy, Zepbound) | Membership $149/mo (or $74–$99/mo prepaid), plus medication from $149/mo | Monthly, or 3, 6 or 12 months upfront | Our Ro review |
| LifeMD | Brand-name, FDA-approved (Wegovy, Zepbound) | Program $149/mo after a $39 first month, plus medication | Monthly | Our LifeMD review |
| Shed | Compounded, not FDA-approved | Semaglutide $199/mo ($159 on 12 months), tirzepatide $299/mo ($239 on 12 months) | Monthly, or 6 or 12 months upfront | Our Shed review |
| Cora | Our partner · compounded, not FDA-approved | Semaglutide $99–$175/mo, tirzepatide $135–$225/mo, same at every dose | Monthly to annual prepay (annual is the low end) | See Cora's prices |
| LillyDirect | FDA-approved (Zepbound vials) | $299–$449/mo self-pay, by dose | Monthly; clinician visit billed separately | See LillyDirect's prices |
Prices from each company's own site: Found Oct 18, 2026, Cora Oct 9, 2026, LillyDirect Oct 9, 2026. Compounded semaglutide and tirzepatide are not FDA-approved, have not been evaluated by the FDA for safety, effectiveness or quality, and are not therapeutically equivalent to Wegovy, Ozempic, Zepbound or Mounjaro.
Disclosure: Nouri is independent of Found and earns nothing from it. Nouri may earn a commission when you sign up with some of the providers we link to. It doesn't change what you pay or how we rank providers. Order in the tables is not a ranking. Facts checked Oct 18, 2026; prices change, so confirm at the source. Full disclosure.
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Frequently Asked Questions
Is Found weight loss legit?
Yes: Found Health, Inc. works with named affiliated medical groups and holds an A+ BBB rating with accreditation. Its Trustpilot score is 4.2/5, and charges and refunds are the most common complaints.
How much does Found weight loss cost?
Cash plans with compounded semaglutide cost $289 every 4 weeks, or $169 on a 12-month plan paid upfront, per Found's pages on Oct 18, 2026. Brand-name plans are a $149 membership ($99 on 12 months) plus the medication.
How much is Found's GLP-1?
Compounded semaglutide is included in plans from $169 to $289 per 4 weeks cash, and compounded tirzepatide from $239 to $359. Brand-name drugs such as Wegovy or Zepbound are billed separately.
Does Found include the medication?
Compounded semaglutide and tirzepatide are included in the plan price. Brand-name GLP-1s are billed separately, by the pharmacy or through insurance.
Does Found take insurance?
Its insurance plans use your coverage for visits, from $99 per 4 weeks with compounded semaglutide, and copays may apply. They are not available in California or on government plans.
How do I cancel Found?
Contact support@joinfound.com at least 48 hours before your renewal date. The membership is refundable only within 3 days of purchase or before your first consultation.
Medical Disclaimer: This article is for informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before starting or changing any medication or treatment. Licensed providers review patient assessments before making clinical decisions.
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