The short answer: Ro is a New York telehealth company whose weight-loss program, Ro Body, sells brand-name GLP-1s (Wegovy, Zepbound, Foundayo) through a required membership. The membership is $149 a month, or $74 to $99 a month on prepaid plans charged upfront (up to $888), and medication is billed on top, from $149 a month at the lowest dose. Reviews: 3.9/5 on Trustpilot (7,079 reviews). Its price list shows no compounded GLP-1s, which are not FDA-approved.
How much does Ro cost?
| Option | Price | Billing |
|---|---|---|
| Membership, monthly | $149/mo | Billed every month |
| Membership, 3-month prepaid | $99/mo | $297 charged upfront |
| Membership, 6-month prepaid | $89/mo | $534 charged upfront |
| Membership, 12-month prepaid | $74/mo | $888 charged upfront |
| Wegovy pill or Foundayo pill (daily) | From $149/mo | Plus membership |
| Wegovy pen (weekly injection) | From $199/mo | Plus membership |
| Zepbound KwikPen (weekly injection) | From $299/mo | Plus membership |
Medication prices rise with the dose; the main page links to "See all dose prices" rather than listing every dose, and shows higher struck-through list prices beside each drug. Prices from Ro's published pricing (ro.co/weight-loss), checked Oct 10, 2026.
Ro all-in cost
| Medication | Month 1, all in | Each month after | First 12 months |
|---|---|---|---|
| Wegovy pill or Foundayo pill | $298 | $298 | $3,576 |
| Wegovy pen | $348 | $348 | $4,176 |
| Zepbound KwikPen | $448 | $448 | $5,376 |
At the lowest dose. Medication prices rise with the dose, so real totals are higher. Totals are our arithmetic (membership plus medication) from the prices above. On the 12-month prepaid membership ($888 upfront), the first-year totals are $2,676, $3,276 and $4,476 for the same three medications; the 3- and 6-month plans charge $297 and $534 upfront.
Is Ro legit?
- Company: Ro, New York, NY. In its Trustpilot company profile, Ro says it runs the doctor's office, labs and pharmacy itself.
- Medication: Every option on Ro's published pricing (ro.co/weight-loss) on Oct 10, 2026 was a brand-name drug: the Wegovy pill and pen, the Foundayo pill and the Zepbound KwikPen.
- LegitScript: LegitScript's lookup for ro.co sits behind a CAPTCHA, so check the current status there.
- Trustpilot: 3.9/5 from 7,079 reviews: 65% five-star, 21% one-star, across all Ro services. Ro invites customers to review and replied to 85% of negative reviews.
- BBB: A+ rating, BBB-accredited since 2018, with 734 complaints in three years.
Legit: an accredited company with an A+ BBB rating that sells brand-name drugs. The friction is the two-part price, a membership plus the medication, which is what most one-star reviewers write about.
Ro complaints and praise: 120 recent Trustpilot reviews
On Oct 10, 2026 we read Ro's 120 most recent Trustpilot reviews, nearly all posted in October 2026: 36 rated 1–2★ and 78 rated 4–5★. Most don't name a service, and only 3 were clearly about something other than weight loss, so we coded them all. Ro's overall score that day was 3.9 from 7,079 reviews, across all services.
| What reviewers complain about | Share of the 36 reviews rated 1–2★ |
|---|---|
| Pricing or membership confusion ($39 first month, then a $149 monthly membership billed apart from medication) “It said it was $39 and then 149.” 2★ review, Oct 6, 2026 | 67% (24 of 36) |
| Support hard to reach “there’s no way to contact them immediately.” 2★ review, Oct 8, 2026 | 19% (7 of 36) |
| Refund refused, or fees non-refundable “there is no refund after you pay the $39” 1★ review, Oct 6, 2026 | 17% (6 of 36) |
| No weight loss | 17% (6 of 36) |
Among the 23 low-star reviews that name the weight-loss program, 91% (21 of 23) describe that pricing confusion.
| What reviewers praise | Share of the 78 reviews rated 4–5★ |
|---|---|
| Easy signup and app “Fast, efficient, painless process for getting a GLP-1.” 5★ review, Oct 8, 2026 | 45% (35 of 78) |
| Fast approval and delivery “I got my GLP-1s within 5 days of starting my application” 5★ review, Oct 7, 2026 | 38% (30 of 78) |
| Responsive support team “The Ro team is quick to get back to any questions” 5★ review, Oct 7, 2026 | 29% (23 of 78) |
Caveats: Ro invites reviews, and many five-star ones are short and written days into signup, so they reflect onboarding, not long-term results. 74 of the 120 reviews don't name a service. One reader coded the themes, and a review can carry several, so shares add up to more than 100%. These are reviewers' accounts, not verified facts.
How to cancel Ro
- Email care@ro.co, or cancel the membership by logging into your Ro account.
- Check which membership you are on first. Prepaid plans charge the full term upfront ($297 to $888).
- Keep the written confirmation. Charges after cancelling recur in one-star reviews.
Ro's terms of use say you may cancel the Ro Body Membership by emailing care@ro.co or through your account. Ask about refunds of unused prepaid months before you pay for a long plan.
Ro vs alternatives
| Provider | Type | Published price | Billing | Link |
|---|---|---|---|---|
| Ro | Brand-name, FDA-approved (Wegovy, Zepbound) | Membership $149/mo (or $74–$99/mo prepaid), plus medication from $149/mo | Monthly, or 3, 6 or 12 months upfront | Ro site |
| LifeMD | Brand-name, FDA-approved (Wegovy, Zepbound) | Program $149/mo after a $39 first month, plus medication | Monthly | Our LifeMD review |
| Hims | Brand-name, FDA-approved (Wegovy, Zepbound) | From $298/mo after month one (membership + lowest-dose medication) | Monthly | Our Hims review |
| Cora | Our partner · compounded, not FDA-approved | Semaglutide $99–$175/mo, tirzepatide $135–$225/mo, same at every dose | Monthly to annual prepay (annual is the low end) | See Cora's prices |
| LillyDirect | FDA-approved (Zepbound vials) | $299–$449/mo self-pay, by dose | Monthly; clinician visit billed separately | See LillyDirect's prices |
Prices from each company's own site: Ro Oct 10, 2026, Cora Oct 9, 2026, LillyDirect Oct 9, 2026. Compounded semaglutide and tirzepatide are not FDA-approved, have not been evaluated by the FDA for safety, effectiveness or quality, and are not therapeutically equivalent to Wegovy, Ozempic, Zepbound or Mounjaro.
Disclosure: Nouri is independent of Ro and earns nothing from it. Nouri may earn a commission when you sign up with some of the providers we link to. It doesn't change what you pay or how we rank providers. Order in the tables is not a ranking. Facts checked Oct 10, 2026; prices change, so confirm at the source. Full disclosure.
More reviews and cost tools
- Medvi reviews
- TrimRx reviews
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- LifeMD reviews
- Hims reviews
- Remedy Meds reviews
- SkinnyRx reviews
- GobyMeds reviews
- Shed reviews
- Found reviews
- Ivim Health reviews
- Henry Meds reviews
- Mochi Health reviews & cost
- Noom GLP-1 cost
- GLP-1 cost comparison, all providers
- Tirzepatide cost & price
- Tirzepatide dosage calculator
- Semaglutide dosage calculator
- All GLP-1 calculators
Frequently Asked Questions
Is Ro legit?
Yes: Ro holds an A+ BBB rating with accreditation and sells brand-name GLP-1s such as Wegovy and Zepbound. Its Trustpilot score is 3.9/5, and pricing is the most common complaint.
How much does Ro weight loss cost?
The membership is $149 a month, or $74–$99 a month on prepaid plans, plus medication from $149 a month at the lowest dose, per Ro's published pricing on Oct 10, 2026. Higher doses cost more.
Do Ro's prepaid plans charge upfront?
Yes: $297 for 3 months, $534 for 6 months and $888 for 12 months of membership. Medication is billed on top.
Does the Ro membership include medication?
No. The medication is a separate monthly charge that rises with the dose.
How do I cancel Ro?
Per Ro's terms, email care@ro.co or cancel through your account. Keep the written confirmation.
Does Ro offer compounded semaglutide?
Its weight-loss price list on Oct 10, 2026 showed only brand-name drugs. Compounded GLP-1s are not FDA-approved.
Medical Disclaimer: This article is for informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before starting or changing any medication or treatment. Licensed providers review patient assessments before making clinical decisions.
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